QUALITY POLICY | GREEN BOX
Green Box, as an organization dedicated to the manufacture of paper, wood and plastic containers and packaging for fruits and vegetables, is committed to complying with the quality policy developed in this section, whose objective is the development and improvement of its Management System, acquiring a commitment to the requirements and needs of our clients, without accepting any commitment that may affect the quality of our services.
This commitment is embodied in this “Quality Policy” based mainly on the following guidelines:
- To establish, develop and maintain a Quality Management System that complies with the requirements of the UNE-EN ISO 9001 standard, reflecting the needs and expectations of our customers and other interested parties.
- Ensure that stakeholder expectations are met.
- To apply compliance with the applicable legal and regulatory standards in the performance of our activity.
- Establishment of objectives, targets and quality programmes by providing the necessary resources.
Customer satisfaction
- The customer and customer satisfaction is our main concern, so we determine their needs and expectations by putting the necessary means to satisfy them, even striving to exceed them.
- To deliver products in the shortest possible time and at competitive prices, maintaining our good reputation for quality, very fast service and the best price.
- Raise staff awareness of the importance of knowing the needs of customers in order to make improvements to achieve customer satisfaction.
Staff participation
- We see quality as the task of all employees in the company and the key factor for competitiveness.
- Encourage consultation, participation and active involvement of staff in the management and achievement of the objectives of the Management System.
Green Box management is committed to reviewing and revising, as appropriate, this corporate policy on a regular basis. It is also committed to the continuous development of the product quality and management system, promoting planning and improvement actions.